It’s never a mistake it’s just a learning curve. It’s what we do about them that’s the important thing.
You’ve heard about the learning curve in business right, I loathe them as that’s when you’ve just figured those decisions you made weren’t actually the best.
Here’s a couple of corporate disasters…
“Hello, long time no see, last time I saw you were dancing on tables”
There it was, bold as brass this message arrived in my inbox. I’m not going to lie I had a moment of panic.
- 1st thought – what the hell I’ve not been out in almost a year!
- 2nd thought – oh my god I am so unprofessional, it was that big corporate do he’s referring to.
- 3rd thought – S**t where has this been shared
- 4th thought – Note to self-give up the urge to dance on tables you are 50 this year
- 5th thought – How embarrassing
Whilst I do recall hanging my head in shame, over the aforementioned event, not all was lost as my colleagues and customers didn’t desert me, fair to say people certainly knew who I was!
It’s what we do about unfortunate instances that’s the important thing, you need to be resilient in business, a major disaster is just another darn learning curve. The trick is to not repeat it and move on. Let’s be honest we loathe them as you’ve just figured that, the last decision you made wasn’t actually the best!
My point here is we can all stand out for the wrong reasons, but that doesn’t mean, game over.
Just look at my next example:
Gerald Ratner, who took over as CEO of the family jewellery chain in the mid-80s, becoming one of Britain’s best-known businessmen.
He transformed it from 130 stores with sales of £13m, to a public company with 2,500 stores and sales of over £1.2bn. By 1990, Ratners was the world’s largest jewellery retailer with profits of more than £120m.
He hit the national and international headlines big time for all the wrong reasons when as a guest speaker at a high-profile event at the Albert Hall he described some of the products sold in the stores as ‘total crap’, he was forced to sell the business.
Gerald Ratner could not have predicted the damage caused by his casual remarks about his best-selling line. He went from the world’s most prominent jeweller to nothing in a stroke. After clawing his way back to the top, Gerald talks with typical candor about the rollercoaster journey and the valuable lessons learned.
In 2003 he launched a new venture, geraldonline.com. The specialist diamond retailer sells jewellery, watches and hallmarked gold and silver, the online business is the largest of its kind in Britain.
The Rise and Fall… and Rise Again’ – Gerald Ratner is well worth a read.
As for me, my book is in progress.
Want to hear more about my business experiences then you will find me helping people to Step Up and Stand Out in business (for all the right reasons).