The Telephone Assassin Making Every Call Count
The Telephone Assassin is on a mission to get businesses talking again and stop people from hiding behind their emails and social media. Helping clients to get in front of more of their ideal customers, and getting more business from their existing customers, I have made calls for a huge range of business and when I found myself as the sales or marketing manager for 5 different companies all at the same time, I realised that my growing waiting list of clients needed to be serviced. After working closely with an NLP master trainer I was able to teach people to “fish for themselves” as I started to really understand the power of my “communication style”, so combined with the structure I had developed I began to run a Telemarketing Masterclass.
Not realising just how many people are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, I was asked to develop a selection of mini master-classes that would help people to, Avoid Rejection, Get past the gatekeeper, Perfect their pitch and Build rapport fast.
Working with business owners, sales departments, account managers and customer service team I can give you a clear structure to follow, ways to stay motivated when making calls, the importance of prospect management, techniques for closing more appointments, and “the art” of a perfect follow up call. Basically enabling you to take control of your conversations and giving you the ability to make each call count.
Engaging customers and prospects in the right way brings huge value to both parties. Helping business to find more opportunities and converting more enquires in to sales, I don’t teach people how to sell, but simply show them how to help their customers to buy.